Privacy Notice

1. Who we are

Digixskill ("Digixskill", "we", "us") operates Smart Fleet Manager (the "Service"). Digixskill is the data controller for the personal data processed through the Service.

Contact: info@digixskill.in

2. Categories of personal data we collect

• Account data: name, email address, password (hashed), organization name, role.
• Operational data you enter: vehicle, driver, customer, booking, invoice, expense, and document records.
• Support data: messages, feedback, and support tickets you send us.
• Usage & telemetry: log data, device identifiers, IP address, browser type, feature usage.
• Location: approximate country (from IP) to route pricing/currency, and GPS coordinates if you enable fleet-tracking features.

3. Purposes & legal bases

• Creating and operating your account — performance of contract.
• Providing and improving the Service, and securing it against fraud/abuse — legitimate interests.
• Customer support and communications about the Service — performance of contract.
• Product update and marketing emails — consent (withdrawable at any time).
• Meeting legal, tax and accounting obligations — legal obligation.

4. Sharing your data

We share personal data with the following categories of recipients:

• Service providers / subprocessors — cloud hosting, database, email delivery, analytics, and support tooling.
• Merchant of Record — Paddle.com — for international sales, subscription management, payments, invoicing and tax compliance.
• Payment processor — Razorpay — for orders placed from India.
• Professional advisers — legal, accounting and audit advisers under duties of confidentiality.
• Authorities — where required by law or to protect our rights.

5. International transfers

Some subprocessors may process data outside your country of residence. Where data leaves the UK/EEA, we rely on appropriate safeguards such as EU Standard Contractual Clauses or adequacy decisions.

6. Data retention

We keep your data for as long as your account is active. On account closure, operational records are retained for up to 24 months by default, and financial records for the period required by applicable tax law (typically up to 7 years), after which data is deleted or anonymised.

7. Your rights

Subject to your local law (including GDPR/UK GDPR where applicable), you have the right to: access, rectification, erasure, restriction, portability, objection, and to withdraw consent. You may also lodge a complaint with your local supervisory authority. We aim to respond within one month. To exercise your rights, use the tools in Compliance Center inside the app, or email info@digixskill.in.

8. Security

We implement appropriate technical and organisational measures — including encryption in transit, access controls, and least-privilege database policies — to protect personal data.

9. Cookies

We use strictly necessary cookies to keep you signed in, and optional analytics cookies to understand product usage. You can manage optional cookies from the Compliance Center.

10. Changes to this notice

We may update this Privacy Notice. Material changes will be communicated in-app or by email.